Australian Funeral Directors Code of Ethics

Australian Funeral Directors Association
We are long time proud members of the AFDA and we abide by the the association recommendations and code of ethics.
Our company abides by these ethics, to ensure you get a caring and professional service

To maintain in all matters the highest standards of business, professional and personal conduct.
To respect in all circumstances the confidentiality and trust placed in us by our clients and members of the public
To ensure that staff is qualified and competent
To ensure that facilities are adequate for all services rendered to the community.
To provide information concerning the range of services available, the prices of these services and the functions and responsibilities accepted on behalf of our clients
To give written estimate of all funeral charges and disbursements to be made on the clients behalf at the time of taking instructions, or as soon as is practicable
To respect the personal choice of clients and have regard for their diversity of beliefs in religious and cultural practices

To ensure that all advertising is in good taste and directed to informing the public.

To be thoroughly conversant with the laws of the land as they apply to funeral services and allied industries and professions

To provide a client's advisory service with conciliation and arbitration arrangements to help resolve any disputes which arise between members and their clients.

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